Role: Assistant Manager – Academic Operations


Role Overview:

The Academic Operations qualified will be responsible for coordinating and managing the day-to-

day academic activities of the organisation, ensuring smooth execution of classes, workshops,

masterclasses, examinations, faculty engagements, student communications, and other academic

initiatives. The role requires strong coordination, attention to detail, documentation, and stakeholder-

management skills.

Required Qualification / Skills:

 Bachelor’s degree or an equivalent combination of education and experience

 Must be good in Microsoft Office (Word, Excel, Powerpoint)

 Must be well versed with operating various job portals, softwares

 Excellent written and oral communication skills

 Proficiency in CRM softwares

 Should be curious and passionate and constantly experimenting with emerging tools and best

practices.

Essential Duties and Responsibilities:

 Timely and smooth execution of academic programmes

 Accuracy and completeness of academic records





 Faculty and participant coordination effectiveness

 Timely completion of academic documentation and reports

 Participant / Faculty satisfaction

 Adherence to academic schedules and processes

 Effective coordination with internal and external stakeholders

 Reduction in operational errors and delays

 Working on new ideas, automation, etc

 Identifying new market strategies

 Hassle – free daily academic operations of the company

 Database Management & Analytics

 Data analysis and ascertaining accuracy of data

 Identify project issues and present alternatives to resolve them

 Liasoning with Website and CRM Agencies for backend operations

 CMS Management

 CRM Management

 Liasoning with Agencies for SMS and Whatsapp Integration

 Assisting in Academic Work - Presentation development

 Prepare monthly update report of the meeting scheduled with the agencies to track the

performance

 Overall responsibili

📌 Academic Advisor (Wadala)
🏢 ProHreach Hiring Solution
📍 Wadala