RADIUS is an AI-powered Omnichannel Interaction System (OIS) that unifies every customer touchpoints into a single intelligent platform. It empowers enterprises to manage customer interactions seamlessly, ensuring context continuity, faster resolutions, and superior customer experiences.

Developed by VIS Networks, a technology-driven company committed to transforming customer engagement, RADIUS combines innovation, scalability, and automation to help businesses deliver connected, data-driven, and future-ready CX.

Role Overview

We are looking for an experienced Product Manager to lead end-to-end product strategy and execution for core RADIUS platform capabilities. This role demands strong ownership across product discovery, roadmap planning, delivery, and adoption, with a deep understanding of enterprise CX workflows, AI-driven automation, and omnichannel platforms. You will work closely with engineering, design, sales, customer success, and leadership to build scalable, market-leading CX solutions.

Key Responsibilities
- Own and drive the product vision, roadmap,



and execution for key RADIUS modules.
- Translate business goals, customer needs, and market trends into clear product strategy and priorities.
- Define success metrics, OKRs, and measurable outcomes for product initiatives.
- Conduct customer discovery, stakeholder interviews, and feedback analysis across enterprise clients.
- Partner with Product Marketing to shape value propositions and go-to-market narratives.
- Write transparent PRDs, user stories, acceptance criteria, and functional specifications.
- Lead backlog prioritization using frameworks like RICE, MoSCoW, or OKRs.
- Collaborate with Engineering and Design to ensure timely, high-quality delivery.
- Drive AI-led initiatives to bring enhancement to the product.
- Drive initiatives to build and scale data analytics and business intelligence features that deliver actionable insights for product, operations, and leadership.
- Leverage data analytics,

📌 Product Manager (Bengaluru)
🏢 RADIUS OIS
📍 Bengaluru