About the Role

As a Risk and Compliance Specialist I on the Identity Team, you will be responsible for evaluating, verifying, and authenticating earner (driver and courier) identity and work authorization documents.

In this role, you will analyze government-issued documents, ensure compliance with regulatory requirements and company policies, identify potential fraud, and make independent compliance decisions. The role requires balancing platform safety with a seamless user experience.

Key Responsibilities

Document & Compliance Verification
- Review and verify identity and work authorization documents against regulatory requirements and compliance policies.
- Use authorized government verification portals and internal systems to validate documentation.
- Ensure all required documents meet applicable compliance standards.

Eligibility & Constraint Validation
- Evaluate applicant eligibility based on defined policies and requirements.
- Monitor document expiration dates and conditional work eligibility rules.
- Ensure continuous compliance for earners on the platform.





Fraud Detection & Identity Integrity
- Identify potential document tampering, impersonation, synthetic identities, and account-sharing activities.
- Cross-check photographic, biometric, and system metadata to detect discrepancies and potential fraud.
- Escalate suspicious or high-risk cases as per established procedures.

Independent Decision-Making
- Make explicit, policy-based decisions, including:
- Approve
- Reject
- Request Additional Information
- Escalate
- Work efficiently in a fast-paced, target-driven queue environment.
- Maintain high standards of quality and accuracy.

Audit & Data Integrity
- Maintain accurate compliance logs, verification records, and digital audit trails.
- Ensure proper handling of data in accordance with legal and data retention requirements.

Process Improvement
- Identify operational edge cases, recurring fraud trends, and workflow bottlenecks.
- Provide recommendati

📌 Risk And Compliance Analyst (Hyderabad)
🏢 eTeam
📍 Hyderabad