Cluster Learning (Zirakpur)

Cluster Learning (Zirakpur)

27 Aug
|
Crowne Plaza Hotel
|
Zirakpur

27 Aug

Crowne Plaza Hotel

Zirakpur

The upcoming Crowne Plaza & Holiday Inn Zirakpur marks an exciting new chapter in hospitality for the region. Strategically located along the Chandigarh–Ambala Highway, the cluster hotel will bring together 335 well-appointed rooms across two renowned brands — 149 rooms at Crowne Plaza and 186 rooms at Holiday Inn, Zirakpur.

The cluster will offer a diverse range of F&B; experiences, along with a swimming pool, fitness centre, spa, and extensive banqueting facilities, including approximately 1,00,000 sq. ft. of meeting and event space. With excellent connectivity to Chandigarh and key destinations across North India, it will be well-positioned to cater to business and leisure travelers, while offering versatile spaces for conferences, weddings, and social celebrations.

A little taste of your day-to-day:

Every day is different, but you’ll mostly :

Design, produce and implement training programs which meet specific departmental needs in conjunction with Department Heads, ensuring that training session plans are structured and that training is effective





Analyze training needs of the hotel in general and individual departments, and develop strategies which address needs, presenting in the form of a Training Business Plan for the General Manager and Executive Committee for review

Familiarize yourself with the IHG HR and Training Standards, localizing where necessary

Use IHG benchmarks to monitor success of training programs and amend your efforts accordingly. Eg: Guest HeartBeat scores, achievement of budget, etc

Conducts/Drive Service Standard Audits and share feedback with department heads

What We need from you:
- Bachelor’s degree or Diploma in Hotel Management. A post Graduation in Human Resource Management/ training is desirable. 4 years of relevant experience or similar supervisory role, or an equivalent combination of education and work-related experience.
- Outstanding communication skills
- You’ll be a team player, proactive, responsible, hardworking, and able

📌 Cluster Learning (Zirakpur)
🏢 Crowne Plaza Hotel
📍 Zirakpur

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