Job Requirements*

Proficiency in Python/SQL, understanding of ML frameworks (PyTorch, TensorFlow), and data pre-processing logic.

Core AI/ML Fundamentals knowledge

Machine Learning Operations (MLOps)

Should have good understanding about AI/ML Ecosystem Tools

Solid understanding of GCP compute, storage, IAM, Vertex AI

Exposure in managing GPU/TPU environments

Debugging & Support Skills

Ability to analyze logs, trace errors, and troubleshoot

Knowledge of working with different APIs

Identifying, resolving technical issues, and diagnosing the root cause of technical problems.

Providing technical assistance to users, both internal and external, through various channels

Experience working with Conversation Agents

Communicating technical information clearly and concisely to users and stakeholders

Support with 24x7 operations (Rotational Shifts)

English language (verbal and written) Proficiency is must

Key Responsibilities*

1. Troubleshooting Model & Pipeline Issues

The core of the role is diagnosing technical failures within the ML lifecycle.





API & Integration Support: Debugging RESTful API integrations between the client's application and the AI model.

Inference Failures: Investigating why a model is failing to provide predictions (e.g., timeout issues, memory overflows, or incorrect input data formatting).

Workplace Configuration: Assisting clients with setup issues related to Docker, Kubernetes, or cloud-specific ML environments (AWS SageMaker, Azure ML, etc.).

2. Data & Performance Monitoring

AI products are only as valuable as the data fed into them.

Data Quality Checks: Helping customers identify if their input data is the cause of poor model performance (e.g., missing values, incorrect data types, or schema mismatches).

Monitoring Drift: Assisting in identifying "Model Drift"where the AI’s performance degrades over time because real-world data has changed compared to the training data.

Accuracy Inquiries: Explaining to customers why a mode

📌 Al/ML with GCP (Chennai)
🏢 Tata Consultancy Services
📍 Chennai