Head of OperationsRole Overview
We are looking for an experienced
Head/Manager of Operations
who will take ownership of the company’s day-to-day operations, internal processes, people coordination, performance management, and operational efficiency.
The role requires a robust leader who can work independently, drive accountability across teams, identify operational gaps, and ensure that management decisions are executed effectively.
Key Responsibilities
1. Overall Operations
- Own and manage day-to-day company operations.
- Ensure smooth coordination between departments.
- Convert management decisions into clear execution plans.
- Identify operational bottlenecks and resolve them proactively.
- Establish processes, workflows, and SOPs to improve efficiency.
2. Department Coordination & Performance
- Work closely with all Department Heads/Managers.
- Track department-wise targets, deliverables, timelines, and performance.
- Conduct regular operational reviews and follow-ups.
- Ensure clear ownership and accountability across teams.
- Escalate only critical matters to senior management with recommended solutions.
3. People & Performance Management
- Monitor employee productivity, discipline, attendance, and accountability.
- Work with HR on manpower planning and recruitment requirements.
- Oversee performance reviews, PIPs, employee concerns, and disciplinary matters.
- Build a performance-driven and professional work culture.
4. HR & Administration Oversight
- Oversee the HR and Admin functions and ensure policies are implemented effectively.
- Ensure smooth onboarding, documentation, attendance, leave, and exit processes.
- Supervise office administration, facilities, vendors, assets, and workplace requirements.
- Ensure the confidentiality of employee and company information.
5. Process & SOP Management
- Develop and implement operational SOPs.
- Standardise internal processes across departments.
- Identify inefficiencies and implement corrective measures.
📌 Operations Manager (Noida)
🏢 VYUG™️
📍 Noida