About the Role

We are looking for an experienced and highly responsible Estate Manager / Community Operations Head to take complete ownership of the day-to-day operations and resident experience of a premium residential development.

The role will be responsible for ensuring the estate operates to the highest standards of service, cleanliness, safety, maintenance, financial discipline and resident satisfaction.

The ideal candidate will be a hands-on operations leader with robust people-management, vendor-management and problem-solving capabilities. The individual will act as the key interface between residents, the management team, vendors, service partners and on-ground staff, ensuring seamless functioning of the community.

This is a high-ownership role requiring someone who can build systems, improve processes, manage costs, resolve issues proactively and create a consistently premium living experience for residents.

Key Responsibilities

1. Estate & Community Operations
- Take end-to-end responsibility for the daily operations and upkeep of the residential community.




- Oversee security, housekeeping, landscaping, waste management, common-area maintenance and other estate services.
- Ensure all common areas, amenities and facilities are maintained to defined quality and service standards.
- Establish and enforce comprehensive Standard Operating Procedures (SOPs) for routine and critical operations.
- Conduct regular inspections and proactively identify operational, safety and maintenance issues.
- Coordinate preventive and corrective maintenance activities to minimize service disruptions.
- Ensure compliance with applicable safety, statutory and operational requirements.
- Develop emergency response and contingency procedures for critical situations.

2. Resident Experience & Community Relations
- Serve as the primary operational point of contact for residents.
- Build strong, professional and service-oriented relationships with residents and resident represen

📌 Estate Manager (Thol)
🏢 Relic property Development
📍 Thol