Job Description – Billing & Front Desk Executive

Position: Billing & Front Desk Executive
Department: Front Office / Billing
Location: Axten Hospitals
Reporting To: Front Office Manager / Operations Manager
Experience: 1–3 years in hospital/healthcare front office and billing preferred
Employment Type: Full time

Job Summary

We are looking for a professional and customer-focused Billing & Front Desk Executive to manage front desk operations, patient coordination, registration, billing, cash handling, and related administrative activities. The candidate should have good communication skills, a pleasant personality, and the ability to handle patients and attendants professionally.

Key ResponsibilitiesFront Desk & Patient Coordination
- Greet and assist patients and attendants in a polite and professional manner.
- Handle patient registration, appointments, enquiries, and front desk queries.
- Coordinate with doctors, nursing, billing, and other hospital departments.
- Guide patients regarding hospital services, procedures, and payment processes.




- Manage incoming calls and direct them to the appropriate department.
- Maintain accurate patient records and required documentation.
- Handle patient concerns professionally and escalate issues when required.

Billing Responsibilities
- Prepare and process patient bills accurately as per hospital services.
- Generate OPD, IPD, procedure, diagnostic, pharmacy, and other applicable bills.
- Verify billing entries, discounts, packages, deposits, and adjustments.
- Collect cash, card, UPI, and other approved payments and issue receipts.
- Maintain daily cash collection and billing records.
- Coordinate with the Finance/Accounts team for reconciliation and reporting.
- Ensure all billing transactions are properly recorded in the hospital billing system.
- Assist with discharge billing and final settlement of patient accounts.
- Coordinate with TPA/insurance teams, where applicable.

Administrative Responsibilities
- Maintain f

📌 Billing Executive (East of Kailash)
🏢 Axten Hospitals
📍 East of Kailash