About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Key Roles & Responsibilities
- Under over-all direction of area manager, manage and assume responsibility for all aspects of credit extension and collection for a specific portfolio of customers
- Confer with customer by telephone in attempt to determine reason for overdue payment; reviewing terms of sales, service, or credit contract with customer.
- Research payment issues involving disputed deliveries, returns and credits, which have, or may result in delinquent balances.
- Resolve issues quickly to prevent further aging of delinquent balances.
- Work with manager to identify accounts, which may present a business credit risk, require credit hold, or outside collection.
- Record information about financial status of customer and documents status of collection efforts.




- Keep sales representatives aware of account status and problems.
- Answer incoming calls, provides invoices to customers, sorts and files correspondence.
- Is able to maintain the collection calls with multiple stakeholders (customer, sales, management etc.)
- Must be process oriented and should know the collection processes and scenarios
- Demonstrate ability to maintain portfolio in valuable shape and have ability to assess the risks, actions that needs to be taken.
- Proven track of good and stable performance (internal candidates).
- Ability to support manager in process related actions or analysis.

Basic Qualifications:
- Bachelor's degree in business or related field
- Over two years’ experience as a credit/collection specialist; or any equivalent
- Team Management experience
- Combination of acceptable training, education, and experience
- Must possess effective written and verbal communications skills.
- Should be ab

📌 Collections Analyst (Mumbai)
🏢 Ncratleos
📍 Mumbai