Job Summary

Director Information Technology - Position Types: Director Information Technology; Position Locations: India; City: Pune; Experience: 15+ years.

This is not a conventional infrastructure administration role. The Director Information Technology will be responsible for defining and implementing the technology and security architecture that enables GlobalStep to operate securely, efficiently, and consistently across countries, offices, service lines, and client environments.

The role combines enterprise architecture, cybersecurity, infrastructure operations, client engagement, Microsoft 365 excellence, AI enablement, and global support transformation. The successful candidate will be expected to make sound technology choices, lead disciplined implementation, build effective 24 7 monitoring and response capabilities, and ensure that IT remains closely aligned with business priorities.

The role will also help GlobalStep use technology as a productivity multiplier. This includes implementing AI capabilities embedded within Microsoft 365,



supporting AI-enabled delivery and non-billable workflows, improving collaboration between offices, and centralizing remote infrastructure management and support in India wherever practical.

Responsibilities
- Enterprise Security Architecture - Design and implement GlobalStep's security architecture, including security-system design, tool evaluation and selection, implementation, operating procedures, and continuous improvement. Ensure that the architecture addresses, at a minimum, identity, access, devices, endpoints, networks, cloud environments, data movement, and egress controls.
- 24 7 Security and Network Monitoring - Establish and oversee effective 24 7 Security Operations Center (SOC) and Network Operations Center (NOC) monitoring. Define monitoring coverage, alerting, escalation, incident response, service levels, operating metrics, and integration between internal teams, managed-service providers, and business s

📌 Director - Information Technology (Pune)
🏢 GlobalStep
📍 Pune