What does a successful Technical Delivery Manager do?
A successful Technical Delivery Manager at Fiserv leads large-scale infrastructure lifecycle and Tech Refresh initiatives across complex enterprise environments. You drive end-to-end technical delivery for platform remediation, modernization, and compliance-focused programs while ensuring disciplined execution, strong governance, and stakeholder alignment. This role helps Fiserv reduce technology risk, strengthen platform resiliency, and deliver operational excellence across globally distributed teams.

What you will do:
- Lead end-to-end delivery of Tech Refresh and infrastructure lifecycle programs across Windows, Linux, SQL Server, DB2, and enterprise platforms.
- Own planning, readiness, scheduling, change preparation, implementation, validation, post-change review, and closure activities.
- Partner with business units, infrastructure engineering, operations, PMO teams, application owners, and vendor partners to remediate EOL, EOS, and ESU risks.
- Identify and manage delivery risks including intake delays, aging change tasks,



reschedules, cancellations, dependency gaps, and upgrade readiness issues.
- Establish governance mechanisms including dashboards, readiness reviews, risk registers, weekly operating reviews, escalation paths, and leadership reporting.
- Drive standardization, automation, and continuous improvement across upgrade execution, reporting, dependency management, and operational handoffs.
- Manage vendor performance against SOW commitments, quality standards, throughput expectations, and escalation requirements.
- Provide transparent, data-driven updates to senior leadership on delivery progress, risks, mitigations, blockers, and required decisions.

What you will need to have:
- 10+ years of experience in infrastructure engineering, technical delivery, technology program management, or enterprise infrastructure operations.
- 10+ years of experience leading infrastructure upgrade, lifecycle managem

📌 Technical Delivery Manager (Bengaluru)
🏢 Fiserv
📍 Bengaluru