Role : ServiceNow SecOps Manager / ServiceNow Security Operations Manager

Experience : 5 - 12 years

Location : Remote

3-6 Months Contract

Experience

8–12+ years of overall IT/Security/ServiceNow experience, with 4–6+ years of hands-on ServiceNow SecOps experience and demonstrated team/project leadership.

Role Overview

We are seeking an experienced ServiceNow SecOps Manager to lead the design, implementation, enhancement, and operations of ServiceNow Security Operations solutions. The role will own the SecOps platform roadmap, delivery governance, team management, security-tool integrations, automation, and continuous improvement across Security Incident Response (SIR), Vulnerability Response (VR), Threat Intelligence, and related Security Operations capabilities.

The manager will work closely with Cybersecurity, SOC, IT Operations, Risk & Compliance, Infrastructure, Application teams, and senior stakeholders to deliver scalable and automated security workflows.

Key Responsibilities: ServiceNow SecOps Leadership
- Own the ServiceNow SecOps platform strategy, roadmap,



governance, and continuous improvement.
- Lead implementation and enhancement of Security Incident Response (SIR) and Vulnerability Response (VR).
- Drive security incident lifecycle management, including triage, investigation, assignment, escalation, remediation, and closure.
- Manage vulnerability ingestion, normalization, prioritization, remediation, SLA tracking, and reporting.
- Evaluate and implement recent ServiceNow SecOps capabilities and platform releases.
- Ensure alignment between ServiceNow SecOps processes and enterprise cybersecurity operating models.

Team & Delivery Management
- Lead and mentor ServiceNow developers, administrators, architects, business analysts, and SecOps SMEs.
- Allocate resources across multiple projects and production-support activities.
- Establish development standards, code-review practices, release processes, and platform governance.
- Manage project timel

📌 ServiceNow Secops (India)
🏢 PlanetLink Solutions
📍 India