The Analytics, Investment Optimization and Marketing Enablement (AIM) team - part of the Global Commercial Services Marketing group within American Express - is the analytical engine enabling the Global Commercial Card Non-Card business. This role, based out of Gurugram, will be part of the SBS Engagement Analytics team, responsible for driving analytics across Spend, Lend and Beyond-the-Card engagement for U.S. Small Business customers.

The incumbent will develop analytical solutions and actionable insights to shape customer engagement and organic growth strategies. The role requires strong analytical problem-solving, SQL, statistical and modeling capabilities, and the ability to translate data into business recommendations.

Minimum Qualifications
- Masters Degree in a quantitative field (e.g., Engineering, Mathematics, Finance, Computer Science, Statistics, Economics).
- 0-2 years of professional experience in Data Science and Analytics.
- Strong proficiency in SQL and working with large datasets; experience with Python or similar analytical tools.
- Understanding of Test Control,



experimentation, campaign measurement and statistical techniques.
- Experience with modeling techniques such as XGBoost, clustering, decision trees and regression.
- Solid analytical and conceptual thinking to solve unstructured business problems.
- Excellent written and verbal communication skills with the ability to translate analytics into actionable business recommendations.

Preferred Qualifications
- Experience in customer engagement, campaign analytics, personalization, cross-sell or growth analytics.
- Hands-on experience with GenAI, Prompt Engineering or RAG architectures is a plus.
- Strong stakeholder management skills with the ability to influence partners and drive action.
- Own analytics for U.S. Small Business customer engagement across Spend, Lend and Beyond-the-Card priorities by identifying growth opportunities, developing customer-level insights, and recommending se

📌 Analyst-Data Science (Manesar)
🏢 American Express
📍 Manesar