JOB DESCRIPTION

UI/UX Lead

Digital Financial Products

LOCATION
Gurgaon

REPORTS TO
Head of Design Vertical

FUNCTION
Digital Experience Design

ROLE MODEL
Senior individual contributor / design lead

Role Overview :

We are looking for an experienced UI/UX Lead to own the end-to-end design of assigned digital financial product use cases, including loans, overdrafts, savings, cards, payments, and new propositions introduced as our digital portfolio evolves.

The role will set the experience vision across mobile app, responsive web, WhatsApp, conversational interfaces, partner journeys, and emerging digital touchpoints. The UI/UX Lead will combine customer insight, interaction design, visual craft, and commercial understanding to make complex financial journeys simple, inclusive, trustworthy, and engaging.

Reporting to the Head of Design Vertical, this is a senior, hands-on individual-contributor role and may not include direct reports. The successful candidate will lead through expertise, ownership,



and influenceworking extensively with design peers and cross-functional colleagues in product, engineering, data, risk, compliance, marketing, operations, and country teams across our African markets.

Robust advantage: Expertise in motion design, animation, microinteractions, prototyping, or responsible AI-enabled design workflows.

Key Responsibilities :

1. Experience Vision and Design Leadership
- Define and communicate the UI/UX vision, principles, priorities, and roadmap for the organizations digital financial products.
- Own the complete design lifecycle for assigned use casesfrom discovery and journey definition through detailed interaction and visual design, validation, delivery, launch, and continuous improvement.
- Develop deep expertise in assigned ecosystems such as loans, savings, overdrafts, cards, and future propositions, while ensuring they form part of one coherent digital experience.
- Translate business and product strategies into coherent, custome

📌 UI/UX Lead (Gurugram)
🏢 Airtel Africa
📍 Gurugram