Share common objectives of availability and performance of the production with the development teams.
Anticipate And Keep Under Control The SLO (Service Level Objectives) Risks And Impacts Of The Active’s Services Related To Operations Within His Scope By
– Integrating and participating from the beginning of the project scoping phases and future developments,
– Having an end-to-end view of all impacting operations of the perimeter (incidents, releases, changes, obsolescence, etc.)
– Developing resilience by automating the processes and strongly equipping operations to reduce the risk of mistakes.
– Increasing controls at source and minimize the impact of breakdowns on the user experience
– Using daily, data and performance indicators to operate (automatically or, failing that, manually)
– Reacting quickly in case of incident,
and prioritizing development platforms to increase its resilience
– Developing constantly the knowledge and share it with her/ his team or the members of the SRE guild in the case of an IT offering service
– Adopting a following-up approach of the production unavailability budget (error budget) to ensure a balance between the breakdown risks due to exchange rates and the availability of services.
Contributing Responsibilities
Escalating Proposals To Improve Application Production Services As Part Of a Continuous Improvement Process; Identifying Best Practices And Sharing Them Within Your Entity And Within The Group. Ensuring That Up-to-date And Validated Installation And Operating Documentation Is Available;Providing The Team With The Right Expertise / Production Services
- Service monitoring
- Technicalenvironments (Production andnon-Production);