Responsibilities
- You'll develop relevant test plans based on requirements, working with developers, administrators, and functional consultants as needed to ensure full understanding.
- You'll execute test cases to validate application functionality and performance.
- You'll provide testing support and expertise across the SDLC, collaborating with technical teams to deliver end-to-end testing of Salesforce solutions where relevant.
- You'll implement and execute regression testing strategies to maintain platform stability, particularly ahead of major releases.
- You'll identify, accurately document, and raise defects with the appropriate teams, collaborating through to resolution.
- You'll analyse defect trends and propose opportunities to improve testing efficiency through enhanced automation and process improvements.
- You'll assist with generating or seeding relevant test data sets as required.
- You'll use customer insights to help inform and guide business initiatives.




- You'll provide exceptional customer service to internal and external customers in line with company guidelines, regulatory obligations, and SLAs.
- You'll ensure all confidential information is handled in accordance with company and partner protocols and procedures.
- You'll maintain solid customer relationships and consistently uphold high standards of customer relationship management.
- You'll ensure all interactions and communications are of the highest professional standard, clearly and appropriately engaging all stakeholders.
- You'll collaborate with key stakeholders across the Cover-More Group, providing regular reporting and timely updates.
Requirements
- You'll bring a relevant tertiary qualification in IT, engineering, or business, with Salesforce certification considered ideal.
- You'll demonstrate 2+ years of testing experience, with strong proficiency in creating and executing test cases.
- You'll have proven experience working as a tester on the Salesforce platform, particularly

📌 COMPASS - Administration professional (Mumbai)
🏢 TrawellTag Cover More
📍 Mumbai