Why Join Us?

Join Check Point Software Technologies as a Delivery Manager and be part of our global mission. As leaders in the Cyber Security industry, we tackle the most complex challenges head-on. Our diverse team of passionate individuals is dedicated to innovation and excellence. We empower our clients with cutting-edge solutions, serving a growing global customer base. By joining our team, you'll have the chance to make a meaningful impact in a remote-friendly, fast-paced, and fun environment.

This role is responsible for leading operational delivery activities across the India Professional Services project delivery business, supporting consultants delivering enterprise security implementations, migrations, upgrades and customer escalations.

The environment is highly dynamic and fast paced, requiring robust operational leadership, stakeholder management and delivery governance capabilities.

Key Responsibilities

Major Responsibilities
- Create and execute efficient personnel management plans
- Keep consultants utilization at a high level to meet annual objectives




- Improve the skills of our Professional Services consultants
- Maintain and increase the technical certification of consultants on the team
- Maintain strong relationships with customers, partners, sales and SE teams
- Strive to continuously improve current service offerings and delivery governance
- Help develop additional service offerings to enhance customer value
- Own and lead customer escalations end-to-end, working directly with customers, sales, SEs, TAC and consultants to drive resolution
- Lead operational cadence calls and ensure actions are tracked through to completion
- Always strive to improve the project delivery process and reporting structure
- Conduct regular 1:1 meetings with consultants
- Identify current and future challenges relating to skills, promotion, utilization and role development
- Demonstrate strong leadership presence by driving discussions, decisions and outcomes

📌 Services Delivery Manager (Mumbai)
🏢 Check Point Software
📍 Mumbai