Job Responsibilities :
- Consolidate, finalize and monitor the Sales Plan and Actuals for the Territory : Monthly and Annual.
- Generate orders on a daily basis by following up with customers and channel partners.
- Monitor actual customer off take vs. plan (Sales Plan, MOU, and Annual Budget).
- Take corrective measures in case of deviation from plan.
- Regularly communicate to customers and channel partners on production schedules, material availability position from various manufacturing sites, and change in our prices, MOU Schemes and signing.
- Feedback to customers on dispatches, order status and stock transfer movement to regional depots.
- Movement plan by grade/site to depots and periodically monitor Physical Stock, Stock in transit and STOs to avoid stock outs, and monitor ageing and disposal of stocks.
- Customer coverage :
- Plan: Category wise / frequency,

ii) Physical Visits followed by on-line submission of visit reports in CRM module,

iii) Track exceptions in RPOC and ensure closure of the same within the stipulated norms,

iv)



Periodically update customer profiles,
- Collection of samples both finished products and raw material aimed at enhancing service levels to customer.
- Recent customers - Handholding, master creation, grade selection, DCA tie-up, technical knowhow, etc.
- Complaints # Acknowledge & provide feedback / escalate & resolve the issue.
- Prepare annual expense budget for the assigned territory.
- Liaison with local Associations and authorities.
- Provide leads to other Reliance Group businesses.
- Provide inputs for NSR improvements and Pricing through constant interaction with customers and channel partners.
- Maximize grades with higher NSR in the assigned geographical Territory.
- Assist in conducting CRMs, Seminars, Workshops, Exhibitions, etc. aimed at generating additional business.
- Provide regular inputs to HO BD Team for arranging approvals, spec-ins, etc.
- Track capacity additions and investment by customers and update.
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📌 Team Member (Rajahmundry)
🏢 Reliance Industries
📍 Rajahmundry