27 Aug
|
Enhanceplus Consultants
|
Mumbai City
27 Aug
Enhanceplus Consultants
Mumbai City
LOCATION - ANDHERI EAST ( EARLY MORNING SHIFT & OWN TRANSPORT)
Position Overview
We are seeking a professional, organised, detail-oriented and client-focused Client Services Coordinator to join our growing organisation on a full time basis.
This is a combined client services, accounting, bookkeeping and operational coordination role. The successful candidate will be responsible for providing day-to-day support to Australian clients while also assisting with accounts receivable, invoicing, payment tracking, collections, freight coordination, scheduling, CRM management, client onboarding and training.
The position requires someone who is confident dealing directly with Australian clients, has excellent communication skills, is comfortable working with financial information and can manage multiple responsibilities accurately and independently.
Key Responsibilities
The Client Services Coordinator will manage day-to-day client communications through telephone and email, respond to customer enquiries,
provide ongoing client support and maintain professional relationships with Australian clients.
The role will be responsible for accounts receivable activities including preparing invoices, monitoring outstanding accounts, reconciling payments, following up overdue accounts and managing collection activities professionally and consistently.
The position will coordinate freight bookings and deliveries, communicate with freight providers, track deliveries and provide customers with relevant delivery updates.
The Client Services Coordinator will assist with new client onboarding, coordinate training and provide clients with information and guidance relating to company systems, processes, reporting platforms and operational procedures. The role will manage scheduling requirements including client training, follow-up calls, meetings, deliveries and other operational activities, ensuring appointments and commitments are accurately recorded and followed through.
The posit
📌 Client service coordinator Australian shift (Mumbai City)
🏢 Enhanceplus Consultants
📍 Mumbai City