Job description:

Role Summary:

The Supply Manager – Franchise is responsible for program managing a pool of franchise partners (both exclusive and non-exclusive) across their lifecycle — onboarding, ongoing management, retention, payout reconciliation, and compliance — while also designing and driving incentive programs to maximize franchise performance and engagement.

Key Responsibilities:

Franchise Onboarding
- Manage end-to-end onboarding of new franchise partners, both exclusive and non-exclusive.
- Ensure timely completion of documentation, agreements, and system setup for new franchisees.
- Facilitate induction/training to align franchisees with business processes and standards.

Ongoing Management
- Serve as the primary point of contact for the assigned pool of franchise partners.
- Monitor franchise performance, service quality, and adherence to brand/operational standards.
- Conduct regular business reviews and site visits (as applicable) to track health of operations.

Retention
- Build robust relationships with franchise partners to drive long-term retention.




- Identify at-risk franchisees and implement proactive retention measures.
- Gather and act on franchisee feedback to continuously improve the partnership experience.

Payout Reconciliation
- Ensure accurate and timely payout processing and reconciliation for all franchise partners.
- Resolve payout- and billing-related discrepancies in coordination with finance.
- Maintain transparent records of settlements, dues, and incentive payouts.

Compliance
- Ensure franchise operations comply with company policies, agreements, and applicable regulations.
- Conduct periodic audits and compliance checks across the franchise network.
- Track and resolve compliance breaches, escalating critical issues where required.

Incentivizing Franchise Partners
- Design, communicate, and drive periodic incentive/reward programs to motivate franchise performance.
- Track incentive scheme effectiveness and recommend imp

📌 Supply Manager (Hyderabad)
🏢 Avaan India
📍 Hyderabad