Purpose of the Role

Own and drive the product roadmap for Phoenix, Aakash's core ERP platform powering payment collection, student management, fee processing and branch operations across 240+ branches pan-India, enabling Finance, Operations and Academic teams to run the business seamlessly and reliably

Role & responsibilities
- Lead the ideation and detailed product definition for Phoenix ERP modules (payment collection, fee processing, refunds, outstanding management, branch operations). Own the business requirements document, product requirements documents & acceptance criteria for all features.
- Own and develop a roadmap for Phoenix across all / assigned modules, in line with business priorities across Finance, Operations and Academic functions.
- Ensuring required stakeholder research, process studies and constant ongoing interaction with branch, finance, operations and audit teams to conceive and refine product ideas.
- Own and run a framework of Prioritization to maximum business impact and user delight.




- Bringing good trade-off between continuous improvements and current feature additions.
- Ensuring planning and streamlined rollout of releases including information flow to users, training and feedback collection
- Track all feedback channels (Jira, Zoho Desk, branch escalations) and ensuring appropriate actions to incorporate feedback.
- Drive close, ongoing coordination with Finance, Operations, Audit and Engineering teams to align on requirements, resolve production issues and ensure compliance in every release.
- Manage integrations with third-party loan/payment partners and other external systems via APIs, ensuring data accuracy and reliability across Phoenix and downstream reporting (QuickSight/Datalake).
- Decisions on end of life for features
- Radical thinker with a strong focus on execution. Is extremely outcome oriented.
- Process, Process, Process Ability to empathize with the end-user point of view (branch staff, finance, ops teams) and is passio

📌 Erp Product Manager (Gurugram)
🏢 Aakash Educational Services (AESL)
📍 Gurugram