About the Role

We are looking for an
Assistant Manager
to manage and support the FOS team in the
Support & Claims Process
. The role involves team management, data handling, performance tracking, and coordination with internal teams.
Regular field visits will be required
as part of the role.

Key Responsibilities
- Manage and support the
FOS team
.
- Monitor team performance, productivity, and daily activities.
- Conduct regular
field visits
to support and monitor team members.
- Coordinate with FOS teams on
support and claims-related processes
.
- Track and manage operational data.
- Prepare and maintain
MIS reports and performance dashboards
.
- Analyze data and identify performance gaps.
- Use
Advanced Excel
for reporting, analysis, and data management.
- Coordinate with internal teams to resolve operational issues and escalations.




- Conduct regular team reviews and provide guidance to team members.
- Ensure process adherence and timely closure of assigned tasks.

Mandatory Requirements
- 1–2 years of team handling experience
is preferred.
- Advanced Excel and data management skills are mandatory.
- Good knowledge of Pivot Tables, VLOOKUP/XLOOKUP, formulas, and data analysis.
- Good communication and interpersonal skills.
- Solid analytical and problem-solving abilities.
- Willingness to travel for regular field visits is mandatory.
- Experience in
Insurance / BFSI
will be an added advantage.
- Ability to work in a fast-paced environment.
- Working Days:
6 Days Working

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Share CV:
[email protected]

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Contact:
Raksha Shukla – (phone hidden)

📌 Assistant Manager (Gurugram)
🏢 Policybazaar.com
📍 Gurugram