Skill required: Tech for Operations - Program Project Management

Designation: Delivery Lead Manager

Qualifications:Any Graduation

Years of Experience:13 to 18 years

Language - Ability:English(International) - Advanced

What would you do?
- Operations Account technology Lead (OATL) acts as the single point of contact for the BPS account for technology related scope & drive tech transformaiton.
- They are accountable for ensuring high-quality, issue free Technology delivery.
- The OATL is also responsible for helping to expand the technology footprint on the account, working with the BPS/BT Lead to identify opportunities and proactively up-sell and cross-sell Technology services to increase efficiency.
- Also perform client facing role as far as the deal is concerned on all questions/issues related to technology.
- The OATL is also expected to position him/herself as a Technology expert with the BPO account, presenting the BPS Technology offerings/latest thinking to the Account Lead, and to bring the relevant Tech experts to the account as need be to drive automation.





The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build creative solutions.,Tech for Operations involves using technology to improve and streamline business operations. This role includes implementing software solutions, automating processes, and managing IT systems that support operational activities. It also involves analyzing data to optimize performance and ensure efficiency. The goal is to enhance productivity and operational effectiveness through the effective use of technology. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent Automation
Relationships & Collaboration: Client Account Lead, TGP Technology Account Lead, BPS Account Lead, TGPforBPO Factory

📌 Delivery Lead Manager (Bengaluru)
🏢 Accenture
📍 Bengaluru