Job Description: E-Commerce Manager

Position: E-Commerce Manager
Experience Required: 3–4 Years
Department: E-Commerce / Online Sales
Location: Delhi
Reporting To: Sales Manager / Business Head

Job Summary

We are looking for an experienced E-Commerce Manager to manage end-to-end online marketplace operations, including product listing, order processing, advertisement campaigns, panel management, and inventory (in-stock/out-of-stock) tracking across platforms like Amazon, Flipkart, Meesho, Myntra, and company website.

Key Responsibilities

Product Listing & Catalog Management
- Create, upload, and optimize product listings (title, description, images, bullet points, keywords) across e-commerce platforms
- Ensure accurate product categorization, pricing, and HSN/tax codes on each listing
- Regularly update and audit listings for content accuracy, SEO, and compliance with platform guidelines
- Coordinate with design/content team for product images and A+ content

Order Processing & Fulfillment
- Manage end-to-end order processing — order confirmation, invoicing,



packing coordination, and dispatch
- Monitor order status (pending, shipped, delivered, RTO, cancelled) and ensure timely fulfillment
- Handle order-related escalations, delays, and returns/refund processing
- Coordinate with warehouse/logistics team to ensure SLA adherence for shipping

Marketplace Panel Management
- Manage seller panels (Amazon Seller Central, Flipkart Seller Hub, Meesho Supplier Panel, etc.)
- Handle account health, performance metrics, and platform compliance
- Resolve panel issues, listing errors, suspensions, and policy violations
- Track and manage payments, settlements, and reconciliation reports from each panel

Advertising & Promotions
- Plan, execute, and monitor advertisement campaigns (Sponsored Products, Sponsored Brands, PPC) on marketplaces
- Optimize ad spend, ACOS/ROAS, keywords, and bidding strategy for maximum visibility and sales
- Plan and execute deals, coupons, light

📌 E-Commerce Manager (Delhi)
🏢 Green berry india
📍 Delhi