Key Account Manager – IT Staff Augmentation

Location:
Indore, Madhya Pradesh | On-site

Experience:
2+ Years

Employment Type:
Full-time

Joining:
Immediate / Short Notice Preferred

About the Role

We are looking for a
Key Account Manager – IT Staff Augmentation
who will be responsible for managing and growing client relationships, understanding technology staffing requirements, and driving business through existing and new accounts.

The ideal candidate should have strong experience in
IT staffing, staff augmentation, recruitment solutions, or B2B technology services
, along with excellent client communication and relationship-management skills.

Key Responsibilities
- Manage and build strong, long-term relationships with existing clients and key accounts.
- Understand client requirements related to
IT staffing, staff augmentation, and technology talent
.
- Act as the primary point of contact between clients and internal recruitment/delivery teams.
- Identify opportunities for
account growth, upselling, cross-selling, and new business
within existing accounts.




- Coordinate with Talent Acquisition and Delivery teams to ensure timely fulfilment of client requirements.
- Track open positions, candidate pipelines, interview status, closures, and client feedback.
- Conduct regular client follow-ups and account reviews to understand changing business and hiring needs.
- Handle client negotiations related to commercials, timelines, resources, and service expectations.
- Develop and maintain a strong sales pipeline through referrals, existing relationships, networking, and recent account acquisition.
- Prepare proposals, presentations, quotations, and other client-facing documents as required.
- Monitor account performance, revenue, and profitability.
- Resolve client concerns and ensure a high level of customer satisfaction.
- Stay updated on IT hiring trends, technology skill demand, market conditions, and competitor offerings.
- Maintain accurate client and sales informa

📌 Key Account Manager (Indore)
🏢 Sourcebae
📍 Indore