SonicWall
is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit
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Role: Staff NOC Analyst

Location: Bangalore (24/7 Shift Environment)

Role Summary

We are looking for a Cloud Operations & Staff NOC Analyst who will act as the first line of operational defense for enterprise infrastructure, cloud platforms, and applications.



This role requires strong real-time monitoring, incident response, and troubleshooting capabilities, along with a proactive mindset toward improving operational processes and reducing alert noise.

Key Responsibilities

Monitoring & Incident Management
- Monitor infrastructure, applications, and cloud platforms using tools such as
Current Relic, Datadog, Prometheus/Grafana, AWS CloudWatch, or GCP Monitoring
- Perform
real-time alert triage, validation, and troubleshooting
to restore services quickly
- Act as the
first responder for incidents
, ensuring minimal downtime and impact
- Identify
false positives and reduce alert noise
through analysis and tuning

Incident Handling & Escalation
- Own and manage
high-priority incidents
(P1/P2), including:
- Driving incident bridges
- Coordinating with cross-functional teams (SRE, CloudOps, Network, Security)
- Tracking progress until resolution
- Escalate complex is

📌 Staff NOC Analyst (Bengaluru)
🏢 SonicWall
📍 Bengaluru