About the role:
Role Summary
Our Client is hiring a Payment and Compliance Production Specialist to provide production support for banking applicationsdebugging technical issues, training users, testing recent code, and deploying upgrades. The role reports to the Director of Production Support.

Key Responsibilities
- Manage support teams and handle incident response for service outages
- Analyze issues and create quick fixes
- Deploy code changes/upgrades to test and production environments
- Build and maintain reporting tools and scripts for smooth application performance
- Work with business teams to understand user needs and improve applications
- Advise developers on business requirements and future feature plans
- Help key users resolve issues and guide them on best practices




- Run regular team meetings to review incidents and improve processes, with a focus on automation

Key Qualifications
- Strong skills in support/reporting tools and incident management
- Solid knowledge of payments (ISO 20022, SEPA) and/or compliance processes (KYC, AML, sanctions screening)
- Good understanding of backend query tools, scripting, and coding for debugging
- Ability to advise business teams on application planning and implementation
- Strong communication skills (written and verbal)
- Self-driven,disciplined, and able to work well in a team, with leadership ability when needed
- Highly accountable and skilled at managing multiple priorities

📌 Production Specialist (Chennai)
🏢 Saaki Argus And Averil Consulting
📍 Chennai