- 8+ years of experience in Application Support, Production Support, Application SRE, or Site Reliability Engineering.
- Solid experience supporting Java and/or Node.js applications in production environments.
- Hands-on experience with AWS, Kubernetes, Docker, and Terraform.
- Good understanding of microservices, REST APIs, Linux, networking, and distributed systems.
- Experience with CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI/CD, or similar).
- Experience with monitoring and observability tools such as CloudWatch, Prometheus, Grafana, Datadog, ELK, or Splunk.
- Experience in production deployments, incident management, root cause analysis (RCA), and application troubleshooting.

Production Support & Incident Management :
- Monitor the health, availability, and performance of production applications and services.
- Investigate, troubleshoot, and resolve production incidents within agreed SLAs/SLOs.
- Participate in on-call rotations and provide timely support for critical production issues.
- Perform root cause analysis (RCA)



and implement preventive and corrective actions to avoid recurring incidents.
- Coordinate with development, infrastructure, and business teams during major incidents.

Application Reliability & Operations:
- Ensure high availability, reliability, and stability of Java and Node.js applications running in production.
- Monitor application logs, metrics, and alerts to proactively identify and resolve issues.
- Create and maintain operational runbooks, knowledge articles, and support documentation.
- Continuously improve system observability using monitoring, logging, and alerting tools.
- Support production deployments, configuration changes, and release activities.

Cloud & Platform Support:
- Support applications deployed on AWS using containerized environments such as Kubernetes.
- Troubleshoot infrastructure and platform issues related to AWS, Kubernetes, networking, and Terraform-managed resources.
- Work with DevOps teams to auto

📌 Backend Engineer (Bengaluru)
🏢 Tavant
📍 Bengaluru