- Coordinate day-to-day operations across client sites and ensure smooth service delivery.
- Coordinate manpower deployment, attendance, shift schedules, replacements and leave requirements.
- Liaise with site supervisors, housekeeping teams, technicians and clients for daily operational requirements.
- Monitor service quality, productivity and adherence to agreed schedules/SOPs.
- Coordinate specialized services such as floor care, marble/granite restoration, carpet & upholstery cleaning, faade/window cleaning, housekeeping and other facility services.
- Maintain daily/weekly/ monthly operational reports, attendance records, manpower reports and MIS.
- Follow up on client complaints, service requests and ensure timely resolution.
- Coordinate with the Operations Manager and site teams for resource planning and execution.
- Monitor availability and movement of machines, equipment, chemicals,



consumables and other operational materials.
- Assist in preparing work schedules, service plans and deployment plans.
- Ensure compliance with company policies, safety procedures and client requirements.
- Maintain proper operational documentation and records.
- Conduct regular follow-ups with site teams to ensure timely completion of assigned work.
- Support management in operational reviews, audits and performance monitoring.

Experience

1. Minimum 5 years of relevant experience in Facility Management, Housekeeping, Soft Services, Cleaning Services, Hospitality or a similar industry.
2. Graduate / Diploma preferred.
3. Good knowledge of manpower and site operations.
4. Solid coordination skills.

📌 Operation Coordinator (Nit)
🏢 NUTECH GROUP
📍 Nit