27 Aug
|
Umanist NA
|
Pune Division
27 Aug
Umanist NA
Pune Division
Only immediate joiners to max 30days of notice period candidates will be considered.
Experience:
10–14 Years
Locations:
Pune / Hyderabad / Bangalore / Coimbatore
CTC:
₹30–32 LPA
Employment Type:
Full-Time
About The Role
We are looking for an experienced
SAP C4C Functional Consultant
with a strong background in
CRM Sales
and hands-on experience in
SAP Cloud for Customer (C4C)
. The role involves supporting Sales and Service processes, end users, testing activities, training, and C4C implementation initiatives.
Key Responsibilities
- Provide functional support to the Product Owner, CRM Capability Experts, and C4C team.
- Support end users across different countries and regions for SAP C4C Sales and Service modules.
- Collaborate with business teams and different departments to support Sales and Service Cloud implementation activities.
- Understand business requirements and assist in translating them into functional requirements and solutions.
- Create, maintain, and continuously improve SAP C4C training documentation and user guides.
- Organize and conduct training sessions for SAP C4C end users.
- Support various testing activities, including:
- User Department Testing
- Regression Testing
- UAT
- Integration Testing
- Coordinate with technical teams during implementation of functional/technical requirements and bug-fixing activities.
- Assist in preparing business requirements and technical requirement documents.
- Participate in issue analysis, resolution, and continuous improvement of C4C processes.
- Support standardization and optimization of CRM Sales processes across business units and regions.
Required Skills
- Solid hands-on experience with SAP C4C / SAP Cloud for Customer.
- Strong functional background in CRM Sales processes.
- Good understanding of Sales and Service Cloud functionalities.
- Experience in SAP C4C implementation, support, rollout, or enhancement projects.
- Experience working with global business users and cross-functional teams.
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📌 SAPC Functional Consultant – CRM Sales (Pune Division)
🏢 Umanist NA
📍 Pune Division