27 Aug
|
Kriyalogic Technologies
|
Chennai
27 Aug
Kriyalogic Technologies
Chennai
Key Responsibilities
- Prior experience in BPO Sales Training is mandatory Conduct training programs for recent joiners and existing employees in BPO Sales processes.
- Deliver product, process, sales, and soft-skills training.
- Develop and deliver engaging training modules, presentations, and assessments.
- Monitor trainee performance and provide regular feedback and coaching.
- Conduct role plays, mock calls, knowledge checks, and assessments.
- Identify training gaps and implement appropriate action plans.
- Coordinate with Operations and Quality teams to ensure training effectiveness.
- Track training performance, attendance, nesting performance, and certification results.
- Prepare and maintain daily, weekly, and monthly training reports.
📌 Senior Trainer (Chennai)
🏢 Kriyalogic Technologies
📍 Chennai