Job description:

Medical Office/Clinical Administrative Coordinator

Job Overview

The Medical Office / Clinical Administrative Coordinator is responsible for supporting the day-to-day clinical and administrative operations of the healthcare practice. The role involves coordinating patient appointments, managing electronic medical records, handling patient and provider communications, processing medical documentation, supporting insurance and billing activities, and coordinating medication and medical supply requirements. The position requires accuracy, confidentiality, strong organizational skills, and the ability to manage multiple healthcare-related tasks efficiently.

Key Responsibilities
- Patient Scheduling & Care Coordination

Schedule, reschedule, and cancel patient appointments while maintaining accurate provider calendars.Coordinate current-patient appointments and support efficient clinic capacity management.Coordinate communication between patients, providers, pharmacies, specialists, and other healthcare stakeholders.Follow up on pending appointments, requests,



and patient-related tasks.
- EMR & Medical Records Management

Utilize AthenaOne EMR for patient navigation, appointment management, demographic verification, and review of clinical information.Maintain accurate electronic patient records and clinical documentation.Process medical-record requests and ensure records are appropriately obtained, routed, uploaded, and indexed.Monitor and upload medical records, referrals, insurance documentation, and other clinical information to appropriate patient records or portals.
- Patient & Provider Communication

Monitor and return missed calls and voicemails and ensure timely follow-up.Manage the practice's main email inbox by reviewing, prioritizing, responding to, and routing communications.Communicate professionally with patients regarding appointments, records, insurance, billing, and administrative concerns.Utilize GoTo and other communication platforms to

📌 Medical Office/Clinical Administrative Coordinator (India)
🏢 Synergy Physicians
📍 India