- Conduct engaging classroom training sessions for new hires employees. Ensure seamless execution of the On-The-Job Training (OJT), monitoring learner progress.
- Use interactive training techniques such as role-plays, case studies, and scenario-based learning.
- Oversee the Training journey from onboarding to completion, ensuring proper handholding of new hires.
- Track and analyze the performance of new hires.
- Monitor throughput performance during NHT and ensure current hires meet expected sales and service benchmarks.
- Conduct store visits to assess real-time learning applications and provide in-storecoaching.
- Work closely with store managers to address performance gaps
- Maintain training databases, attendance records, trainer productivity,



and performance dashboards.
- Identify trends in employee performance and recommend targeted learning interventions.
- Develop training impact reports, highlighting improvements in employee productivity and customer experience
- Collaborate with Zonal Managers, Area Managers, and Store Managers to align training initiatives with business goals.
- Work closely with HR to highlight any new hire concerns or challenges
- Serve as a bridge between operations and L&D;, ensuring training translates into measurable business impact.

📌 Retail Trainer (Mumbai)
🏢 Lenskart
📍 Mumbai