Key Responsibilities

Reliability Engineering & Operations
- Design, implement, and continuously improve the reliability, availability, and performance of critical systems (batch, APIs, integrations, and customer-facing platforms)
- Define and operationalize SLIs, SLOs, and error budgets for critical services in partnership with engineering and product teams
- Participate in on-call rotations, incident response, and major incident management
- Lead and contribute to blameless post-incident reviews, driving root cause analysis and measurable reliability improvements
- Proactively identify reliability risks and lead remediation efforts before they impact clients

Observability & Monitoring
- Build and maintain end-to-end observability across applications, infrastructure, and integrations (metrics, logs, traces, alerts)
- Implement actionable monitoring and alerting to reduce noise and improve signal quality
- Partner with application teams to instrument services using best-in-class observability practices
- Ensure visibility into system health, capacity, performance,



and failure modes across environments
- Hands-on experience with Grafana, Azure Log Analytics, Prometheus, Datadog, Splunk, or equivalents.

Automation & Toil Reduction
- Identify repetitive operational tasks and automate them through code
- Improve deployment reliability through automation, self-service tooling, and protected rollout patterns
- Reduce manual intervention in batch processing, integrations, and operational workflows
- Apply Infrastructure-as-Code and configuration automation to improve consistency and repeatability

Cloud, Platform & Infrastructure Reliability
- Support reliability of Azure-based infrastructure, containerized workloads, and hybrid environments
- Partner with platform, DevOps, and infrastructure teams to improve resilience, scalability, and recovery
- Contribute to capacity planning, performance tuning, and cost-aware reliability decisions
- Ensure systems meet RTO/RPO, backup,

📌 Associate Site Reliability Engineer (Hyderabad)
🏢 SMC Squared
📍 Hyderabad