Job Summary

The Office Support Executive will balance administrative responsibilities with outbound calling and lead management tasks to support the Global Support Centre's objectives. This role involves front desk management, administrative support, and lead generation through effective use of the system.

This role is integral to ensuring seamless administrative operations and contributing to the Global Support Centre's success through effective lead management and customer engagement.
Key Responsibilities
- Administrative (50%): Reporting and Assistance: Assist with administrative tasks and provide timely updates.
- Administrative (50%): Front Desk Management: Answer and forward front desk-related phone calls to respective departments.
- Administrative (50%): Appointment Scheduling: Coordinate and confirm appointments, meetings, and events.
- Administrative (50%): Visitor Management: Greet and assist visitors professionally and courteously.
- Administrative (50%): Mail and Document Handling: Handle inquiries, sort mail, and manage copying, scanning, and filing tasks.




- Administrative (50%): Office Supplies Management: Monitor stock levels and place orders for replacements.
- Administrative (50%): Event Support: Assist in organizing university exhibitions, SI-Global events, and seminars.
- Global Support Centre (50%): Outbound Calling: Make ~90 outbound calls daily on the allocated database using CRM.
- Global Support Centre (50%): CRM Updates: Accurately and promptly update lead statuses in the CRM system.
- Global Support Centre (50%): Follow-ups: Use multi-channel communication (Calls, Emails, WhatsApp) to follow up with students.
- Global Support Centre (50%): Priority Leads: Ensure prompt calling for priority leads as shared by the Regional Manager.
- Global Support Centre (50%): Reporting: Provide regular updates on lead statuses to GSC Managers.
- Global Support Centre (50%): Lead Generation: Maximize lead generation from the database while adhering to lea

📌 Office Support Executive (Bengaluru)
🏢 SI-UK
📍 Bengaluru