Production Support Lead (Hyderabad)

Production Support Lead (Hyderabad)

27 Aug
|
Cloudxtreme
|
Hyderabad

27 Aug

Cloudxtreme

Hyderabad

Job Requirements

Technical Requirements

SRE & Production Engineering
- 8+ years of experience in Application Support, Site Reliability Engineering, Production Engineering, or Platform Operations.
- Minimum 2-4 years of experience managing technical teams in large-scale production environments.
- Hands-on experience supporting highly available, business-critical applications.
- Strong understanding of:
- SRE principles
- Reliability Engineering
- Operational Excellence
- Error Budgets
- Service Level Indicators (SLIs)
- Service Level Objectives (SLOs)
- Availability Engineering
- Capacity Planning
- Expertise managing production incidents, service outages, and major incident bridges.

Authentication & Security Platforms

Solid understanding and operational support experience in:
- OAuth 2.0
- OpenID Connect (OIDC)
- SAML
- Multi-Factor Authentication (MFA)
- Session Management
- Token Lifecycle Management
- API Authentication
- Okta
- Transmit Security
- Identity and Access Management (IAM)

Application Troubleshooting

Hands-on troubleshooting expertise involving:
- Java applications




- .NET Core applications
- REST APIs
- Microservices
- Batch processing applications
- Application latency issues
- Memory leaks
- Thread contention
- Authentication failures
- Service-to-service communication issues

Cloud Platforms

Experience managing applications hosted on:
- Google Cloud Platform (Preferred)
- Microsoft Azure
- Amazon Web Services
- PCF (Pivotal Cloud Foundry)

Areas of expertise:
- Application hosting
- Networking
- Cloud security
- Service reliability
- Monitoring
- Disaster recovery

Containers & Microservices

Strong experience with:
- Kubernetes
- Docker
- Helm
- Service Mesh concepts
- Container troubleshooting
- Pod lifecycle management
- Ingress controllers
- Service discovery
- Scaling strategies

Observability & Monitoring

Hands-on expertise in:
- Splunk
- AppDynamics
- Datadog
- Grafana
- ThousandEyes
- ITRS Geneos
- MoogSoft
- AppMetrics

Experience

📌 Production Support Lead (Hyderabad)
🏢 Cloudxtreme
📍 Hyderabad

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