Experience - 4-6 years

Key Responsibilities:
- Design, develop, and implement end-to-end automation solutions using Microsoft Power Automate Cloud Flows and Power Automate Desktop (PAD).
- Analyze business processes and identify opportunities for RPA, workflow automation, and process optimization.
- Translate business requirements into technical designs and scalable automation workflows.
- Develop automations for customer and back-office operations, data entry and validation, Excel-based processes, email and document processing, data extraction, reconciliation, CRM/ERP workflows, finance and operational processes, and report generation.
- Integrate Power Automate with Microsoft 365, SharePoint, Excel, Outlook, Teams, SQL databases, APIs, CRM/ERP systems, and web/desktop applications.
- Develop API-based integrations wherever possible and implement web/desktop automation when direct integrations are unavailable.
- Implement robust exception handling, logging, retry mechanisms, alerts, and recovery processes.
- Perform unit testing, integration testing, UAT, deployment, monitoring,



and post-production support.
- Monitor production automations, troubleshoot failures, conduct root-cause analysis, and implement permanent fixes.
- Create and maintain technical documentation, solution designs, SOPs, process documentation, and runbooks.
- Collaborate with process owners, business analysts, operations teams, and IT stakeholders to understand requirements and deliver automation solutions.
- Review existing automations and identify opportunities for performance improvement, scalability, and increased automation coverage.
- Ensure compliance with organizational standards for security, governance, access management, data privacy, and change management.
- Mentor junior developers and contribute to automation best practices and standards.

Job Requirements:
- 4–6 years of hands-on experience in RPA and Process Automation.
- Solid hands-on experience with Microsoft Power Automate

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