Key Responsibilities
- Build and maintain strong, long-term relationships with customers by delivering exceptional service.
- Handle customer inquiries, provide timely resolutions, and ensure a positive customer experience.
- Support sales and marketing initiatives to generate business opportunities and drive customer engagement.
- Coordinate with customers regarding products, services, and follow-up communications.
- Manage and update website content as required.
- Maintain and manage the company's social media platforms, including Instagram and LinkedIn.
- Prepare reports, maintain customer records, and organize data using MS Word, MS Excel, and Google Workspace.
- Collaborate with internal teams to ensure seamless customer service and achieve business objectives. Required Skills & Qualifications
- Fluent in spoken and written English.




- Excellent communication and interpersonal skills.
- Robust customer service orientation with a professional and courteous approach.
- Proficiency in o MS Word o MS Excel o Google Workspace (Docs, Sheets, etc.)
- Basic knowledge of website management.
- Experience managing social media platforms, particularly Instagram and LinkedIn.
- Well-presented, organized, and capable of multitasking in a fast-paced environment.

Working Hours 10:00 AM – 8:00 PM Weekly Off
- Weekly off will be on weekdays, as the café operates throughout the week, including weekends. Employee Benefits
- Travel Allowance
- ESIC

Pay: ₹20,000.00 - ₹31,686.62 per month

Work Location: In person

📌 Customer Relationship Executive (Vastrapur)
🏢 MMD FOODS
📍 Vastrapur