Job Description
Job Title:
Cluster Manager – TPD Indian Bank

Field

Value

Function

TPD Indian Bank

Department

TPD Indian Bank Channel

Reporting To

Regional Sales Manager

Job Band

JB 10

Superior’s Superior

Zone Relationship Head – Relationship TPD Indian Bank Unit

Business

Life Insurance

Location

Kollam
- Job Purpose To derive insurance business from assigned TPD Indian Bank channel partners, build solid relationships with Indian Bank branches, provide pre- and post-sales support, lead the sales team, and achieve consistent business growth.
- Dimensions
- Team Size: 10–11 employees
- Annualized Premium Target: ?5–10 Crore
- Customer Complaints: Zero Indian Bank customer complaints
- Persistency: 80% Premium and 80% Policy Persistency
- Key Challenges
- Market volatility.




- Alignment with TPD Indian Bank stakeholders.
- Balancing compliance with partner expectations.
- Sustaining business growth and service quality.
- Principal Accountabilities
- Achieve premium and revenue targets.
- Manage relationships with Indian Bank Branch Heads.
- Drive branch activation and business development.
- Ensure sales process excellence and compliance.
- Coach branch staff and internal teams.
- Maintain product mix and business quality.
- Drive persistency and customer satisfaction.
- Key Relationships Internal: HR, Trainers, Support Executive, Issuance Coordinator, Client Service. External: TPD Indian Bank Branch Heads, Branch Teams, Customers.

📌 Cluster Manager-Indian Bank-Kollam (Kerala)
🏢 Aditya Birla Capital
📍 Kerala