Operations Executive
Freshers are Welcome | Work from Office only in Noida, Sector-142 | Immediate Joining.
eDrafter.in
is one of India's leading LegalTech platforms, simplifying legal documentation and legal services for individuals and businesses across the country.
Established in
2016
, we have proudly assisted
10+ lakh customers
with services such as Name Change, Legal Notices, Stamp Papers, Affidavits, Agreements, Consumer Complaints, and various other legal documentation services.
If you're looking to build your career in a rapid-growing LegalTech company, we'd love to have you on board
Roles and Responsibilities will be as below
-
- Processing customer orders on the internal portal.
- Assigning orders to vendors, advocates, and service partners.
- Preparing and verifying customer documentation.
- Coordinating with customers for pending documents, approvals, and order completion.
- Handling inbound customer calls related to existing orders.
- Responding to customer chats, emails, and support tickets.
- Following up with customers to ensure timely completion of orders.
- Coordinating with internal departments to ensure seamless order execution.
- Maintaining accurate order records and updating the CRM.
- Providing excellent customer support throughout the order lifecycle.
Qualifications and skills -
1. Bachelor's Degree.
2. Candidates with up to
1 year of experience
in Operations, Customer Support, Customer Service, or Back Office are also encouraged.