Product Support Specialist-2 (Aurangabad)

Product Support Specialist-2 (Aurangabad)

27 Aug
|
JLL
|
Aurangabad

27 Aug

JLL

Aurangabad

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a recent industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Product Support Specialist-2

We are currently seeking an Enhanced Support Specialist specializing in Tier 2 client technical support to join our JLL Technologies Corrigo Support team.

About JLL Technologies –

JLL Technologies is a specialized group within JLL. We deliver unparalleled digital advisory, implementation, and services solutions to organizations globally.



We provide best-in-class technologies to bring digital ambitions to life aligning technology, people and processes. Our goal is to leverage technology to increase the value and liquidity of the world's buildings, while enhancing the productivity and the happiness of those that occupy them.

Required hours

Monday–Friday, aligned to U.S. business hours. Shift will be 8am-5pm Central Time.

What this job involves

Level 2 Corrigo Product Support Responsibilities

As a Corrigo L2 Support Specialist at JLL Technologies, you will be directly responsible to

The majority of this role will be troubleshooting various and complex Corrigo issues

Manage Incidents and Service Requests in multiple ticketing queues for multiple applications

Be available for chat and live call transfers from OSC Corrigo L1

Engage in mentoring sessions with OSC L1 Response Team members

Assist in creating user-facing Knowledge Articles that facilitate user self-help

Pa

📌 Product Support Specialist-2 (Aurangabad)
🏢 JLL
📍 Aurangabad

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