26 Aug
|
Au Fincorp Management Services
|
Pune
26 Aug
Au Fincorp Management Services
Pune
1. Responding to customer queries in a timely and accurate way, via phone, email or chat
2. Identifying customer needs and helping customers use specific features
3. Analyzing and reporting product malfunctions
4. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. You should also be familiar with help desk software.
📌 Customer Care Executive (Pune)
🏢 Au Fincorp Management Services
📍 Pune