Job DescriptionDigiXL is seeking energetic and goal-oriented Admission Counsellors to drive student enrollments by managing leads, offering guidance, and converting inquiries into admissions. The ideal candidate will have strong communication skills, a consultative approach, and a passion for helping students make informed academic decisions while achieving enrollment targets. N n Key Responsibilities: N n Lead Management & Student Engagement Nn Connect with prospective students via calls, WhatsApp, email, and other communication channels. N Understand students’ academic background, career goals, and learning needs. N Recommend suitable programs aligned with individual aspirations. N Ensure timely, professional, and consistent communication at all touchpoints. Nn n Sales & Counselling Nn Present program features, benefits, career outcomes, and value propositions confidently. N Handle objections related to fees, eligibility, curriculum, and placement support. N Achieve daily, weekly, and monthly enrollment targets. N Follow a structured counselling and conversion process to maximize success rates. Nn n Follow-ups & Admissions Process Nn Maintain regular follow-ups until final closure. N Assist students with applications, documentation, and fee payment procedures. N Ensure a smooth transition from inquiry to confirmed admission. Nn n CRM & Data Management Nn Update lead status,



follow-up notes, and conversion details accurately in CRM systems. N Track performance metrics and maintain data accuracy. N Review reports to improve individual conversion performance. Nn n Cross-Functional Coordination Nn Coordinate with admissions, operations, and academic teams for seamless onboarding. N Share student feedback and market insights to enhance lead quality and campaigns. Nn n Market& Product Knowledge Nn Stay updated on DigiXL’s program offerings, pricing, scholarships, and promotional campaigns. N Monitor competitor offerings and market trends. N Continuously enhance product knowledge to improve counselling effectiveness. Nn n Eligibility & Qualifications: N nn MBA / Any Graduation / Diploma from a recognized institution. N Freshers with strong communication skills are welcome. N Experience in EdTech, Education Counselling, Tele-Sales, or Inside Sales is an advantage. Nn n Required Skills & Competencies: N nn Strong sales pitching and closing skills. N Lead conversion and structured follow-up management. N Objection handling and negotiation abilities. N Familiarity with CRM tools. N Excellent verbal and written communication skills. N Strong time management and multitasking skills. N Target-driven mindset with solid interpersonal skills. Nn

📌 Admission Counselor (Ernakulam)
🏢 DigiXL Academy
📍 Ernakulam