Roles and Responsibilities:

- Drive and ensure global and local business solution demands are captured and quality services are delivered as per agreed scope, time, quality, and compliance standards.
- Implement and support digital projects related to ERP (SAP - all major modules) and peripheral non-ERP systems (Veeva CRM, SFA, Navision, Sales and Distribution Management System, Sales Force Effectiveness Systems, Power BI).
- Collaborate with cross-functional teams to implement automation and system/data integrations for improved efficiency.
- Execute data management initiatives, including Data Lake, Data Pipeline, ETL, and MDM.
- Support cloud strategy implementation across AWS, Azure, and GCP.
- Develop and execute data and analytics strategies for forecasting automation, digital supply chain, predictive and prescriptive analytics, and business intelligence.
- Act as the single point of contact for IT changes, conducting impact assessments, setting up change management processes, and ensuring compliance with IT governance standards.
- Maintain communication with stakeholders on technical and non-technical matters.
- Ensure solutions align with company architecture and operational standards.
- Track project progress, update trackers, and maintain RAID (Risk, Assumption, Issue, Dependency) logs.
- Identify, communicate, and mitigate risks promptly.

Education & Certification:

- Bachelor's or Master's degree in Computer Science, IT, or related field.
- MBA (preferred).




- Project Management Certification (optional).
- Certification in Data Science, AI, or ML (optional).

Required Experience & Skills:

- 8–12 years in IT Business Solutions across roles such as IT Business Analyst, IT Business Solutions Partner, Technology Solutions Architect, or Tech Project Manager.
- Strong experience in IT and business stakeholder management, engaging senior and diverse stakeholders to influence decision-making.
- Preferred experience in database modeling and SQL queries.
- Hands-on experience in project management, change management, and Agile methodologies.
- Background in Pharma, Life Sciences, Consumer Healthcare, or OTC Retail Business processes.
- Experience in Sales Force Effectiveness, Sales and Distribution, and Data Technology-related projects.
- SAP implementation and support experience.
- Understanding of digital marketing, CRM, and related tools.
- Practical knowledge of AWS, Azure, or GCP services.
- Hands-on experience in Data Lake, Data Modeling, Data Integration, and BI Dashboard implementation.
- Proven ability to work across matrixed teams, leading by influence to drive technical capability.
- Robust multi-project management skills with a track record of delivering global solutions at scale.
- Knowledge of IT infrastructure, security, ITGC controls, governance, risk management, and compliance.
- Vendor management experience with local and global technology vendors.

📌 Product Owner (Mumbai)
🏢 Domnic Lewis Private
📍 Mumbai