IT-Associate (Application Support) (Thane)

IT-Associate (Application Support) (Thane)

26 Aug
|
Sharekhan
|
Thane

26 Aug

Sharekhan

Thane

Role & responsibilities

- .Net & Java Application Support & Deployment
- Smooth running of the Applications in Production Workplace
- Communicating to the Back office Users internally and Branch and Franchise
- Support SLA
- Timely response to the customers & Management
- Provide functional and/or technical support for resolution of customer problems, incidents, issues, requests and queries.
- Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
- Change & Incident & Problem Management related to their application domain
- Coordinate with Development team for L3 issue

Preferred candidate profile

- Candidate with BSC IT / MCA/ MSC IT/ BE IT qualification are preferred
- Minimum 2 Years Experience in Application Support
- Should have hands on Exp in .NET and Java or Troubleshooting

📌 IT-Associate (Application Support) (Thane)
🏢 Sharekhan
📍 Thane

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