via calls, emails, and chats with focus on 100% issue resolution and customer satisfaction
Key ResponsibilitiesHandle inbound/outbound interactions with accurate case loggingSupport recruitment processes for applicants & rehiresGuide customers on self‑service portalsEscalate unresolved issues per defined proceduresEnsure GDPR‑compliant security verificationAchieve SLA targets & maintain call/data quality
Skills & QualificationsStrong verbal & written communicationQuick technical learning ability; familiarity with ServiceNow, ERP, MS OfficeAbility to multitask in quick‑paced environmentCustomer‑focused mindset with attention to detail
EligibilityFreshers only
📌 Customer Service Representative (Mumbai)
🏢 Claidsphere Solutions
📍 Mumbai
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