27 Aug
|
Marc Salon & Beauty Equipments
|
Haryana
27 Aug
Marc Salon & Beauty Equipments
Haryana
Job Type: Full-time
Job DescriptionCompany Description Marc Salon & Beauty Equipments is a leading manufacturer of salon and spa furniture in India, known for its high-quality products under the MARC brand name. The company provides comprehensive solutions for both new salon setups and renovation projects. Its product range includes salon chairs, barber chairs, shampoo stations, facial beds, hair care and beauty equipment, and spa furniture. Marc also offers a wide selection of accessories, enabling clients to create functional and stylish salon spaces. The organization focuses on quality, design, and customer satisfaction, making it a trusted partner in the salon and beauty industry.nnnDepartment: SalesnJob Type: Full-TimenExperience: 1–3 YearsnLocation: Manesar, GurugramnReports To: Sales HeadnnAbout the RolennWe are looking for a detail-oriented, organized, and proactive Sales Assistant to support the sales team in managing day-to-day sales activities, preparing quotations, coordinating with customers and internal departments, and ensuring smooth execution of sales requirements.nThe ideal candidate should have good communication skills, strong follow-up abilities, attention to detail, and a basic understanding of sales processes. The candidate should be comfortable working with quotations, pricing, product details, customer requirements, Excel/Google Sheets, and sales documentation.nThis is a full-time, on-site Sales Assistant role based in Manesar. The Sales Assistant will support the sales team by engaging with walk-in and existing customers, understanding their needs, and presenting suitable salon and spa furniture solutions.nnThe role requires someone who can efficiently coordinate between customers and internal teams while ensuring that quotations, enquiries, follow-ups, and other sales activities are handled accurately and on time.nnKey Responsibilitiesn1. Quotation Preparationnn Prepare accurate and professional quotations based on customer requirements.n Understand customer requirements and select the appropriate products/services for quotation.n Coordinate with the sales team, accounts, purchase, or other relevant departments to obtain updated pricing and product information.n Ensure correct product names, specifications, quantities, prices, discounts, taxes, payment terms, and other details are mentioned in quotations.n Share quotations with customers through email, WhatsApp,
or other approved communication channels.n Make revisions to quotations based on customer requirements or changes communicated by the sales team.n Maintain records of quotations shared with customers.n Follow up on quotations and update their status regularly.n Ensure quotations are prepared and shared within the required timelines.nn2. Sales Supportnn Assist the sales team in managing day-to-day sales activities.n Maintain and update customer and enquiry records.n Enter and maintain sales data accurately in Excel, Google Sheets, CRM, or other systems.n Support sales executives/managers with customer information, product details, pricing, and documentation.n Prepare sales-related reports and summaries.n Maintain proper records of enquiries, quotations, orders, and customer communication.n Assist the sales team in converting enquiries into orders through timely follow-ups and coordination.nn3. Customer Coordinationnn Coordinate with customers regarding product availability, pricing, specifications, quotations, and order-related requirements.n Respond to basic customer queries professionally and promptly.n Understand customer requirements and communicate them accurately to the sales team.n Follow up with customers regarding quotations and pending requirements.n Coordinate internally to obtain answers to customer queries that require information from other departments.n Maintain professional communication with customers at all times.nn4. Lead & Enquiry Managementnn Receive and organize enquiries received through calls, WhatsApp, email, website, social media, or other channels.n Record relevant customer and enquiry details.n Categorize and forward enquiries to the appropriate sales team member when required.n Track the status of enquiries and ensure timely follow-ups.n Maintain a proper database of leads and customers.n Ensure no genuine enquiry is missed or left unattended.nn5. Order Coordinationnn Coordinate with the sales team and relevant departments after receiving customer confirmation.n Assist in collecting required order details and documentation.n Coordinate with accounts, production, purchase, warehouse,
or logistics teams wherever required.n Track order status and communicate relevant updates to the sales team/customer.n Ensure that customer requirements communicated during the sales process are properly documented.nn6. Sales Documentation & Reportingnn Maintain quotation registers and sales trackers.n Prepare daily/weekly/monthly sales reports as required.n Maintain customer databases and enquiry records.n Track quotation status, including:n Quotation Sentn Follow-up Pendingn Under Discussionn Negotiationn Order Confirmedn Lostn Maintain accurate documentation of sales-related activities.n Assist management and the sales team with data and reports whenever required.nn7. Coordination With Internal TeamsnThe Sales Assistant will coordinate with departments such as:nn Salesn Accounts & Financen Productionn Purchasen Warehousen Dispatch & Logisticsn Customer ServicennThe objective is to ensure that customer requirements and sales commitments are communicated correctly and handled within the required timelines.nKey Performance Indicators (KPIs)nnThe candidate will be evaluated on:nn Accuracy of quotationsn Turnaround time for quotation preparationn Number of quotations prepared and processedn Timeliness of customer follow-upsn Enquiry response timen Accuracy of customer and sales recordsn Number of missed/unattended enquiriesn Coordination efficiency with the sales teamn Accuracy of sales reports and documentationn Contribution toward enquiry-to-order conversionnnRequired Skills & Qualificationsnn Bachelor's degree in Business Administration, Commerce, Sales, Marketing, or a related field.n 1–3 years of experience in sales support, sales coordination, quotation preparation, customer coordination, or a similar role.n Good written and verbal communication skills.n Good working knowledge of MS Excel / Google Sheets.n Robust attention to detail, particularly while working with pricing and quotations.n Good organizational and time-management skills.n Strong follow-up and coordination abilities.n Ability to handle multiple enquiries and tasks simultaneously.n Comfortable communicating with customers and internal teams.n Ability to work independently as well as with a sales team.nnPreferred Skillsnn Experience preparing quotations in a manufacturing, trading, B2B, furniture, equipment, or similar business.n Experience working with CRM or ERP software.n Experience handling B2B customers.n Basic understanding of product specifications and pricing structures.n Experience with quotation/invoice software will be an advantage.n
📌 Sales Assisstant (Haryana)
🏢 Marc Salon & Beauty Equipments
📍 Haryana