Job Type: Full-time

About the CompanyJob Level: JL3A – -Order ManagementPackage-5.5lpa.Experience-3yrs +Face interview Face Interview OnlyNIGHT US SHIFTSSAP IS COMPULSORY Order Management/Q2C/S2F/QualityFACE TO FACE INTERVIEW ON 1ST SEPT 2026Responsibilities/ Skills:Order Management: Oversee the entire order management lifecycle, from order creation to fulfillment. Working experience in managing customer orders, booking time and effortsQuery Resolution: Experienced in analyzing and effectively addressing billing enquiries.ERP Proficiency: Expert in SAP, with a preference for SAP ByD.Tool Knowledge: Working knowledge of SNOW will be added advantageStakeholder Management: Collaborate effectively with various stakeholders within client organizations.Technical Skills: Proficient in MS Office, especially Excel.Flexibility: Willingness to work in any shift and from an office environment.Communication:



Booking Orders and conveying complex information to stakeholders through clear written and verbal communicationTrainingIdentify training needs by evaluating strengths and weaknessesTranslate requirements into trainings that will groom employees for the next step of their career pathAbility to design and develop training manuals, and course materialsAbility to provide process training to a teamManage structured learning sessions and monitor their quality resultsKey Requirements:Ready to work from office all daysFlexible working in any shiftExcellent communication skills, both written and verbal.Solid analytical and problem-solving skills.Attention to detail and accuracy.Ability to work independently and collaboratively.Desired Requirements:Experience in the shipping industry.

📌 Order Management/C/F/Quality (Immediate/3+yrs/f2f) (Pune)
🏢 Innova ESI
📍 Pune