Requisition ID: 74984
Date: Aug 26, 2026

Location:
Bengaluru, KA, IN

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Department: Digtl & Transfrmtion

Description:
At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

This role is responsible for providing the Validation and Testing support. This is a key technical role responsible for the creation of test plan, test cases and test reports for the development activities as per the Customer requirement spec.

We are seeking a forward-thinking Software Engineer in Quality Engineering to help drive the transformation from traditional QA to AI-augmented, intelligent quality engineering practices.

This role focuses on building Automation-first, AI-assisted testing solutions, leveraging and developing AI agents to accelerate testing, improve productivity, and enhance release confidence across Web, Mobile, API, and Data Platforms.

Essential Duties and Responsibilities
AI-Assisted Testing & Automation
Design and implement AI-assisted workflows for generating Test Cases, Test Data, and Automation scripts.
Validate and refine AI-generated outputs to ensure quality and reliability
Integrate AI tools into the QA lifecycle across Test Design, Execution, and Reporting

Test Automation (API, Web, Mobile, Desktop, Data)
Develop and maintain automation frameworks with focus on: (SAP testing, Devices and Desktop Applications, Data Validation)
Build scalable, maintainable automation solutions
Integrate tests into CI/CD pipelines




With guidance will work on SAP Manual Testing, Functional and Regression Test Automation.
Assist in product design to guarantee adherence of test coverage for meeting end user requirements.
Test all aspects of the product/system like function/component, system, performance, Regression and service.
Assist Design and development team to identify and capture test cases, ensure version management.
Setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases.
Apply, design and develop automated testing strategies and build automated testing frameworks.
Record test results, report and verify software bug fixes to accept automation criteria.
Analyze performance test requirements and develop test plans.
Handle performance testing and present results for validating and analysis to Project Teams.
Education

Bachelor's Degree in Computer Science / Information Systems required

Shift

12:00 PM – 9:00 PM India Standard Time.
Willingness to work outside of these hours as needed.

Travel Requirements
10%: Up to 26 business days per year
Work Experience
Minimum 3 years of relevant experience required.

Core Technical Skills
Robust programming skills in Java / Python / VB Script
Experience in test automation frameworks - Robo framework with python/Hybrid with UFT tool
Hands-on experience in API testing and automation
Understanding of CI/CD pipelines

AI & Emerging Technology Skills
Experience with AI-assisted development/testing tools (e.g., GitHub Copilot, ChatGPT etc.)

Basic understanding of:
Prompt engineering
Evaluating AI-generated outputs
Exposure to LLM-based workflows, agents, or automation using AI

Testing & QA Skills

Strong understanding of:
Test design techniques
Functional and non-functional testing
Defect lifecycle and root cause analysis
Experience with risk-based testing approaches
Preferred Knowledge, Skills and Abilities
An understanding of the software development life cycle as well as the business approach for the product
Ability to multitask in a fast-paced environment




Manage customer expectations regarding estimated response times for issue resolution.
Resolving the issues through Phone, chat, and email communication channels.
Meet SLAs like response and resolution times with help of Functional and Technical team.
Collaborate with Functional and Technical Support team members to properly manage customer inquiries and escalate when appropriate.
Own customer technical issues from initial report to resolution, communicating with customers regularly regarding issue status.
Run monitoring reports for usage, performance, and/or availability.
Document solutions for knowledge-base and bring new ideas for innovation and automation excellence into the Support team.
Understanding of Microfocus ALM Software (Microfocus Quality Center) Testing Tools
Experience making data-driven decisions using analytics, A/B testing, Campaign Reports, and Dashboards, Analytical skills
Ability to work in a team as well as an individual
Ability to work in a global and virtual environment and to effectively prioritize and execute tasks
Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
SAP Testing, SAP Test Automation and Validation is plus.
Knowledge of Azure DevOps and Jira is plus
Physical Requirements
Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
Additional Requirements
Problem-solving and analytical thinking
Ability to evaluate and validate AI outputs critically
Strong collaboration and communication skills
Curiosity and willingness to experiment with new technologies
Ownership mindset with focus on outcomes, not just execution

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to [email protected]. Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening.

📌 Solution Architect, D&T, Validation&Test (Bengaluru)
🏢 West Pharmaceutical Services
📍 Bengaluru