We are looking for a sales manager with 5-8 years of experience in the Hospitality Industry. The position should combine proactive business development, strong relationship management, market intelligence and effective coordination with the resort's operational teams. These responsibilities are consistent with current luxury-resort sales roles, which emphasize revenue generation, corporate/travel-trade relationships, MICE and wedding business, market analysis and sales forecasting.

1. Sales Revenue Generation

Develop and implement sales strategies to achieve room, banquet, and F&B; revenue

targets.

Identify recent business opportunities in corporate, travel, MICE, and leisure

segments.

Meet or exceed monthly and annual sales goals.

2. Client Acquisition ; Relationship Management

Build and maintain strong relationships with corporate clients, travel agents, event

planners, and online partners.

Conduct regular sales calls, client meetings, and property visits to generate new

leads.

Handle VIP guests and key accounts to maximize repeat business.

3. Market Research & Competitor Analysis

Monitor market trends, competitor activities, and demand forecasts.

Recommend strategic pricing, packages, and promotional offers.

4. Sales Planning & Reporting

Prepare sales forecasts, weekly/monthly reports, and account performance updates.

Maintain an updated database of clients and track sales pipeline in CRM software.

5. Coordination with Internal Departments

Work closely with Reservations,



Front Office, Banquet, and F&B teams to ensure

smooth operations for booked clients.

Communicate client requirements and special arrangements clearly to operational

teams.

6. Contracting &Negotiation;

Negotiate rates, corporate contracts, group bookings, and event packages.

Ensure contracts follow hotel policies and profitability guidelines.

7. Marketing Support

Assist the marketing team in promotional campaigns, digital marketing initiatives,

and brand-building activities.

*To rightly provide the sources of enquiries and numbers to the marketing team

*Participate in trade shows, exhibitions, sales events, and networking programs.

8. Guest & Client Satisfaction

Ensure high levels of client satisfaction by addressing concerns promptly.

Gather feedback from clients after events and stays to improve service quality.

9. Team Leadership (if applicable)

Guide and support sales executives/coordinators in achieving their targets.

Provide training on sales techniques, product knowledge, and customer handling

10. Administrative Responsibilities

Ensure accurate documentation, contract filing, and timely follow-up on payments.

Adhere to hotel policies, compliance standards, and brand guidelines.

Pay: ₹40,000.00 - ₹60,000.00 per month

Benefits:

- Cell phone reimbursement
- Flexible schedule
- Food provided

Experience:

- Hospitality : 5 years (Required)

Work Location: In person

📌 Sales Manager (Maradu)
🏢 Vihara by CMK
📍 Maradu